Picking Up Our New Long Termer – Suzuki GSX-S1000GX

May 9, 2025

Normally, test bikes are either delivered to our door or we pick them up from the importer, with little fanfare; here’s the keys, sign here and see you in a week.

Nothing wrong with that, as it works for both parties. However, for our latest long-term test bike, the Suzuki GSX-S1000GX, Suzuki SA was keen for us to witness the full dealer experience as if we were buying a brand-new bike for ourselves.

Bike Shop Boksburg is one of the best Suzuki dealers in Gauteng and it was there we headed to collect the machine.

From the moment we walked in, the experience was first class, which is impressive given that BSB is busy rebuilding its premises after a devastating fire gutted everything (through a faulty plug socket, over 200 bikes were lost) and the dealership currently inhabits a temporary location right next to the old.

Right from the moment we walked in, we were treated exactly as we would want to be treated were we spending our own hard-earned cash; the customer is clearly king, and we got the impression that would be the case no matter how much we were spending – scooter money or superbike money.

The pre-delivery process is meticulous, with a full inspection and a wash and wax valet, even though the bike was brand new. In case you are thinking that we got special treatment because we are media, then nothing could be further from the truth. From an independent source, we have it on good authority that everyone gets the same treatment, no matter how much they are spending. The handover of the GX was professional and courteous, with excellent attention to detail.

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We’ve got the bike for six months, during which we shall evaluate the service capabilities of Bike Shop Boksburg. Naturally, we expect nothing to go wrong with the bike, so it’s unlikely we’ll be able to assess the spares situation, but again, on good authority, there is no reason to believe it would be anything other than exemplary.